Customer Concierge
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Do the Shampoo Bars Contain Sulfates?
We often get asked if our shampoo bars are sulfate-free. The short answer is: no, they are not. Our shampoo bars are formulated with sodium coco sulfate, a cleansing ingredient...
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Unlock Your Radiant Glow: A Guide to Using Naples Soap Company’s Vitamin C Collection
Transform your skincare routine into a vibrant, spa-like ritual with Naples Soap Company’s Vitamin C Collection! Packed with natural, eco-conscious ingredients, this lineup is designed to brighten, hydrate, and protect...
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Do your products have an expiration date? When does my product expire?
It is a regular habit for most of us to purge our fridge of fruits, veggies, meat and dairy that are past their prime. Of course, you know when it’s...
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Do you carry Bug Spray?
We do not carry bug spray, but Sage, Lavender, and Peppermint essential oils have been shown to repel bugs. You can mix these oils with our Fragrance Free Body Oil...
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How do I use the shampoo or conditioner bar?
Wet your hair, scalp and the shampoo bar. Then, swipe the shampoo bar directly across the roots of your hair through to the tips. Gently massage your scalp and hair...
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My Body Butter or Sea Salt Scrub Seal looks opened or underfilled. What should I do?
Products are not opened at the warehouse, they are shipped straight to you after manufacturing! It is not unusual for the foam pressure seal to come up in the lid...
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Are your products gluten free?
We are happy to offer many gluten free products! There are, however, a handful of products that contain ingredients that may irritate gluten sensitivities: Conditioner Bars contain wheat germ oil...
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Are your products vegan?
Many of our products are vegan, but we do use goat’s milk, animal collagen, and beeswax in some products. The ingredients are listed in the product descriptions under each item....
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Do you use artificial dyes?
FD&C stands for Food, Drug and Cosmetic. While most of our products are color-free, some of our formulas contain colorants to enhance the customer-use experience. The colorants in our products...
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CBD Questions answered
What is CBD? CBD is a hemp- derived compound studied for its antioxidant, anti-inflammatory and neuroprotective properties. Please consult your physician if you have any questions or concerns about using...
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Do you have anything that can help with under eye circles?
If you are looking to also firm and tighten the skin, then we suggest the Revitalizing Eye Serum. If there is discoloration and/or sun damage, then we suggest the Vitamin...
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Are your products sulfate free?
Naples Soap Company products are not sulfate free. There is Sodium Coco Sulfate (SCS) in our Shampoo Bars and Foaming Body Wash which is made from a blend of fatty...
