Customer Concierge
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How can I tell the difference between the shampoo and conditioner bar?
The shampoo bars are larger, have rounded edges and are rough-looking with little shea butter bits that look like rice. The conditioner bars are smaller, cylindrical and smooth. A hair...
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Does Naples Soap Company use plastic?
Naples Soap Company cares about the environment. We try our best to not sell or use single use plastic. Our product packaging and offerings are either recycled plastic, or it...
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Where can I find the product ingredients?
The ingredients are listed on the ingredients tab under the picture when you click on that product page; if the ingredient list is not there, please email info@naplessoap.com.
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Do you offer samples? How can I try products risk-free?
If you’re eager to give us a try, but you’re still on the fence… go ahead and order it! You know you want to. We’re so sure you’ll love it...
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Which soap is right for me?
Natural Soaps - These handmade small batch soaps are built for hydration! These gentle soaps cleanse and hydrate face, body and hands. They're made with antioxidant-enriched ingredients including shea butter...
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How often should I scrub?
Using a scrub on your face or body feels so refreshing... Here are our Soap Squad's tips on how often to use these products. Sea Salt Scrub - Best on...
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What is your best selling scent?
Our overall best selling scent is Florida Fresh, although each category has its own star scent! You can learn more about each scent and what products are available by clicking...
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Do the Shampoo and Conditioner Bars come in packaging?
Great question! No. Our Shampoo and Conditioner Bars are sold open stock (without packaging) just as they're sold in our stores. They ship in paper bags without labels so we...
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Do Bath Bombs and Shower Bombs Stain?
Naples Soap Company’s bath bombs and shower bombs bring vibrant fizz to your eco-friendly self-care routine. Worried about tub or shower stains? Here’s a clear, quick guide to keep your surfaces...
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How do I use a Bath Bomb?
Place a bath bomb into a standard tub filled with warm water, or you can place it in as it is filling. Allow the bath bomb to dissolve entirely, then...
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How do I use a Shower Bomb?
Create a spa-like experience in your shower with our shower bomb. Aromatic scents will be released into the shower to help you relax your spirit and your mind. Simply place...
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Which Soap fits in the Travel Cases?
Our rectangular Soap Case is handy to take your favorite soap with you, or other little necessities. It measures approximately 5.75 x 1.75 x 3.50 and fits the following soaps:...
