Thank you for choosing Naples Soap Company! Customer service is of utmost importance to us. If something in your order was wrong or it did not arrive as expected, we will do our best to make it right! If there is an issue, please email info@naplessoap.com with your order number as the subject line and attach any relevant pictures and comments as soon as possible. Please allow up to two business days for a reply, and check your spam folder. Please be advised that returns or exchanges cannot be completed via chat. Email info@naplessoap.com to get the process started.
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