During regular business hours (Monday through Friday 9-5 EST), you can call 239-325-8263 and select option 8 for customer service or email info@naplessoap.com with your order number as the subject line to request changes.
Order change requests need to be made immediately upon discovery of an issue with your order. If you can advise us before 7 AM EST of the next business day after placing your order, we will likely be able to make a change to your order.
Please be advised, order change requests cannot be guaranteed due to circumstances that may arise outside of our control, but we will do our very best to accommodate your needs.